Swiggy alcohol delivery in India has been operational since May 2020. The service started during the COVID-19 lockdowns in Jharkhand. Swiggy expanded to West Bengal and Odisha shortly after. The platform now serves customers across three states with strict age verification protocols.
Swiggy alcohol delivery in India near me availability depends on your location. The service operates in select cities only. West Bengal has the widest coverage with 24+ cities. Odisha follows with multiple operational cities. Karnataka launched limited pilot areas in Bangalore during late 2025.
Key Statistics
- 3 States: Currently offering active Swiggy alcohol delivery service
- 20-30% Growth: Sales increase in West Bengal and Odisha after launch
- June 2020: Official launch date in West Bengal
- 7 States: Exploring pilot projects as of July 2024 announcement
Where is Swiggy Alcohol Delivery Available in India?
Swiggy alcohol delivery in India launched in May 2020 during the COVID-19 lockdowns. The service started in Jharkhand and quickly expanded to other states. As of February 2026, only three states have active operations.
States with Active Service
West Bengal (June 2020)
- Coverage: Kolkata, Siliguri, and 24+ cities statewide
- Status: Fully operational with the widest coverage
- Performance: 20-30% sales growth for premium brands
Odisha (May 2020)
- Coverage: Multiple major cities
- Status: Fully operational
- Performance: 20-30% increase in premium brand sales
Karnataka (Late 2025)
- Coverage: Bangalore only (limited pilot)
- Areas: Electronic City, BTM Layout, HSR Layout, Koramangala, Whitefield
- Status: Limited availability compared to Zomato
- Expansion: Government approval expected Q1-Q2 2026 for citywide service
States with Pilot Projects Announced (July 2024)
The following seven states announced pilot programs but remain non-operational:
- Delhi
- Haryana
- Punjab
- Tamil Nadu
- Goa
- Kerala
These states are evaluating the feasibility with a focus on low-alcohol beverages like beer, wine, and liqueurs. Political backlash and retail lobby pressure have slowed implementation.
Also Read – Swiggy Alcohol Delivery in Bangalore
Swiggy Alcohol Delivery State-Wise Availability (2026)
| State | Status | Cities Available | Launch Date | Coverage |
| West Bengal | ✅ Active | Kolkata, Siliguri, 24+ cities | June 2020 | Wide |
| Odisha | ✅ Active | Multiple cities | May 2020 | Moderate |
| Karnataka | ⏳ Limited Pilot | Bangalore (Electronic City, BTM, HSR, Koramangala, Whitefield) | Late 2025 | Limited |
| Delhi | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
| Haryana | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
| Punjab | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
| Tamil Nadu | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
| Goa | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
| Kerala | ⏳ Pilot Announced | Not operational | July 2024 (announced) | Pending |
How to Order Alcohol from Swiggy Online Near Me
Follow these five steps to order alcohol through Swiggy:
1: Check Service Availability
- Open the Swiggy app (ensure the latest version)
- Set your accurate delivery location
- Look for “Wine Shops” or “Alcohol” category
- If the category doesn’t appear, the service isn’t available in your area
2: Complete Age Verification (One-Time)
- Upload a valid government-issued ID proof
- Accepted documents: Aadhaar, PAN card, Driving License, Passport
- Take a selfie for AI-powered facial recognition
- System confirms you’re 21+ years old
3: Browse Products
- Select a wine shop from the available partners
- Browse categories: Beer, Wine, Whisky, Rum, Vodka
- Check product availability and prices
- Review minimum order requirements (if any)
4: Place Your Order
- Add products to cart
- Select online payment (UPI, cards, digital wallets)
- Note: Cash on Delivery (COD) is NOT available for alcohol
- Complete payment to confirm order
5: Receive Delivery
- Order generates a unique OTP
- Keep your original government ID ready
- Provide OTP to the delivery partner
- Delivery partner verifies ID matches the uploaded document
- You must be present personally to receive the order
Swiggy Alcohol Delivery India Price
Swiggy alcohol delivery India price follows transparent MRP-based pricing with no product markups.
Product Pricing
- Beer (750ml): ₹140 – ₹350
- Wine (750ml): ₹500 – ₹5,000
- Whisky (750ml): ₹800 – ₹8,000+
- Premium/Imported Spirits: Higher pricing based on brand
Key Pricing Points
- All products are sold at the Maximum Retail Price (MRP)
- Zero markup on liquor itself
- Same prices as local retail stores
- Occasional festival discounts available
Delivery Charges
- Standard range: ₹29 – ₹99 per order
- Variable based on distance from the wine shop
- Peak hours (weekends/festivals) may increase fees
- High-demand periods affect pricing
- Some stores require a minimum order value
Swiggy Alcohol Delivery India Phone Number
Important: Swiggy alcohol delivery in India phone number does not exist officially.
Official Statement
Swiggy’s website clearly states: “Swiggy does not have any official customer care phone line. Beware of fake numbers!”
Fake Numbers Circulating Online
Third-party websites list these unverified numbers:
- 080-6746-6729
- 080-6746-6791
Warning: These numbers are NOT officially verified by Swiggy.
How to Get Genuine Support
- Open the Swiggy app
- Navigate to the “Help” section
- Use 24/7 in-app chat support
- Report issues immediately
- Track orders through the app
- Request refunds via the app only
For Urgent Issues
- Report damaged products within 24 hours
- Standard return policy applies to alcohol
- Refund process in 5-7 business days
- Always use in-app support, never call unverified numbers
Safety and Compliance Features
Swiggy implements strict safety protocols for alcohol delivery:
Verification Measures
- Retailer license validation before partnership
- AI-powered facial recognition for age verification
- Selfie comparison with uploaded ID
- Order quantity caps per state regulations
- OTP-based delivery confirmation
Delivery Safety
- Contactless delivery options
- WHO hygiene training for delivery partners
- Mandatory masks and sanitizers
- Social distancing protocols
- QR code scanner for product authenticity verification
Conclusion
Swiggy alcohol delivery in India operates in West Bengal, Odisha, and limited areas of Bangalore. Seven more states announced pilots in July 2024. Check your app’s Wine Shops category to confirm availability in your location.
Pricing remains transparent with MRP-based rates and ₹29-₹99 delivery fees. Always use in-app support for help. No official Swiggy alcohol delivery India phone number exists. Complete age verification before ordering. Keep your government ID ready for delivery. Service expansion depends on state excise regulations and government approvals in 2026.
